Our goal is to ensure your complete satisfaction with our products.
We offer a “30-Day Satisfaction Guarantee” for all items purchased on www.fengshuibrothers.com. You have 30 days (starting from the day you receive the item) to return it. To qualify for a refund, the item must show no signs of use. Once the package arrives here, we will issue a full refund. Your refund will be credited to the same payment method used for the purchase. (You will need to cover the return shipping costs and any applicable customs duties.)

Please note that because we sell customized products, we are not legally obligated to provide refunds. However, we aim for 100% customer satisfaction, which is why we offer the “30-Day Satisfaction Guarantee”!

Returns
We recommend shipping your return item using an insured “signature required” delivery method. Please email fengshuibrothers88@gmail.com to obtain our return address for your refund and include your order number in the message.